• Insurance Defense Investigations

  • Claims adjusters, supervisors, and managers want competent, cost effective claims investigation to determine legitimate losses, deny non covered claims, and combat fraud. LII provides outstanding coverage, liability, damage, SIU, and insurance litigation investigation with customer service in mind. We want our insurance company clients to have the confidence and faith that our insurance claim and defense investigations are conducted in accordance with established and time sensitive, proven guidelines. During the past three decades, LII investigators have conducted thousands of investigations in the property-casualty, life, and disability related fields of insurance.  SIU (Special Investigative Unit) investigation is just one of our core competencies in the PC lines of insurance.  Our investigations have been extremely successful in staged accidents, jump-ins, auto and homeowner thefts, operator and garaging issues, policy and premium fraud, medical provider projects, BI build-up, auto body shop rings, theft rings, agency fraud, and misrepresentation and deception claims.   Interviews, recorded statements, canvasses, scene investigations, surveillances, residency determinations, household member-vehicle matters, obtaining questioned documents, town and city hall research, internet and social media research, and gathering source related information are just some of the investigation techniques we use to deliver professional, customer service oriented results. We have a very concise insurance investigation reporting system that documents the relevant facts of a case in an outlined, conversational style with investigation results listed at the end of the report. Our trained insurance investigators have established LII as a leader in the field of insurance claim and defense investigation. We want the claims professional to have the true facts to accurately evaluate reported losses. We focus on the needs of the client, while maintaining the integrity of the claims handling process and assuring that customer service is maintained with the insured/claimant.  Whether you deny a claim or not, the ultimate goal is to have that individual or business keep their insurance with your company. We strive to meet that goal in every way during the investigation process.