John M. Lajoie, CLI, CCDI, CII, BCPI

John M. Lajoie is known throughout the country for his skill and experience as a private investigator, and for his dedication to the field of professional private investigation. Lajoie has turned the one-man operation he began in 1989 into one of the largest investigative firms in the Commonwealth of Massachusetts . John is a Certified Legal Investigator, a Certified Criminal Defense Investigator, a Certified International Investigator, and a Board Certified Professional Investigator. His case experience has ranged from high-profile homicides to simple auto accidents, and his client base from the rich and famous to the homeless and indigent.

John is a member of many national and international professional investigator organizations and is frequently recognized by these groups for his outstanding work and contributions to the investigative profession and the community. John is a member of the prestigious BCPI Certification Board of the United States Association of Professional Investigators (USAPI) headquartered in Washington , DC , is a Past President of the Licensed Private Detectives Association of Massachusetts (LPDAM), and has served four terms as the Northeast Regional Director for the National Association of Legal Investigators (NALI). John is the current Certified Legal Investigator (CLI) Chairperson for NALI and is charged with the administration of the prestigious CLI Program (go to www.NALIOnline.org for more information). In October of 2002, Lajoie was recognized nationwide as the Investigator of the Year as conferred by the National Association of Investigative Specialists, based in Austin , TX . That same year, he was a finalist for the International Investigator of the Year. Lajoie, an award winning author, has produced numerous publications, and in August of 2005 AuthorHouse published his critically acclaimed non-fiction book, Trials and Tribulations of a Real Life Private Eye, a writing of open and honest dialogue about the realities of private investigation told through experience, anecdotes, and true stories. Trials and Tribulations has just recently been released in hardback by the puiblisher.

Mr. Lajoie’s intuition, investigative acumen, knowledge base, worldwide contacts, dedication to client, and incredible work ethic has earned him the sterling reputation as one of the most successful and effective contemporary private investigators in the United States. Respected criminal defense attorney Peter L. Ettenberg wrote what follows to Lajoie after a high profile homicide trial in which Lajoie was the lead defense investigator:

“I want you to know that one of the reasons we put up the fight we did was due to your dogged efforts. You never gave up. You never got discouraged. If a roadblock appeared, you found a way around it. You took a great load off my mind by not having to "think of everything." We're a pretty good team together and I'm grateful for that. I can't tell you how much I appreciate your thoughtful analysis of issues dealing with the investigation and how it all ties together. You clearly are a great PI!! I look forward to MANY more years slugging it out in the trenches with you.”

Lajoie was born and raised in Worcester , Massachusetts and now lives in Sterling with his wife, Susan, and their three children. Mr. Lajoie’s current Curriculum Vitae.

Susan J. Lajoie (Office Manager/Investigator)

SLajoie@privateinvestigator.com

The Manager/Investigator at Lajoie Investigations, Inc. is an extremely experienced investigative case file manager and administrative professional. Mrs. Lajoie also conducts all inside investigations, preliminary investigations on surveillances, background checks, asset checks, locate investigations, et cetera. Mrs. Lajoie has a knack for locating individuals, witnesses, claimants, insurers, and generally anybody she is requested to find. She is an expert computer database information retriever and provides all preliminary information on numerous types of investigations. Her report management style has been complimented by various clientele and she has appeared in local and regional news media. Company management and field investigators alike consider Mrs. Lajoie the pulse of Lajoie Investigations, Inc.

Accounts and Finance Manager of Lajoie Investigations, Inc. is well known for her telephone skills amongst our unique clientele. She has been praised for her soft touch concerning accounts and client financial management and is responsible for maintaining superior relations with all existing clients.

Jessica Civale (Field Investigator)

JCivale@privateinvestigator.com

Jessica Civale came to work for LII in 2003 and to say that she has made a substantial impact with clients and her fellow employees would be an understatement. Level headed and extremely affable, Jessica is a top of the line investigator with over five years of investigative experience.  She came to LII from another agency and has been producing with great results ever since. In addition to investigating complicated death investigation, criminal defense cases, and sensitive corporate due diligence matters, Jessica’s forte’ is SIU and liability insurance investigation in the Boston metro, Lowell, and Lawrence districts, tough areas known for insurance fraud.  Ms. Civale’s matter of fact professional style and wide smile compliment her investigative talents in such a way that even a critical adversary ends up liking her.  And the clients love her, as well as the effective results of her investigations that are documented in her superior reporting style.  Originally from Connecticut , Jessica lives in Massachusetts and is a member of a number of professional associations.

Melissa Johnson (Field Investigator)

MJohnson@privateinvestigator.com

Melissa Johnson’s time at Lajoie Investigations has been an eye opening and occupational epiphany- She has found her niche!  Melissa is simply a superb investigator.  Hired in 2008 to fill an SIU and liability investigator need in the greater Boston area, Melissa has studied and trained hard under the watchful eye of John Lajoie.  And she has become a very intelligent and confident investigator mindful of client customer service.  Melissa’s carefully planned strategies and no frills field investigation techniques are indicative of the success she has enjoyed thus far.  And, in the boss’s opinion, she’s not even close to her best yet, which is kind of scary.  Melissa worked in the Hampden County DA’s office; for the Massachusetts Dept of Youth Services, and as a Behaviorist for private employers.  She has a BA in Political Science; a BS in Criminal Justice; and a Certificate in Professional Investigation from Boston University.  She is a lifelong resident of Massachusetts

Angela Germain (Investigation Manager)

AGermain@PrivateInvestigator.com

Angela Germain started at LII in January of 2006 after having graduated early from college with a BA in English and Literature. So it is an understatement to say her writing skills are excellent. And she types about one hundred words per minute with defining accuracy. Angela is very task, goal, and project oriented. She has great interpersonal and organizational skills and puts them to good use on our (your) investigative files. Angela is a quick leaner, a hard worker, and has a great sense of responsibility. Angela was a top notch field investigator specializing in SIU, casualty claims investigation, legal investigation, and criminal defense. She is now an Investigations Manager who assures quality, streamlines reporting and deadline compliance, and still conducts field investigation. She’s an aggressive, yet customer service oriented, investigator. Her prior work experience includes insurance company office administration and historical research. Angela is also a lifelong resident of Massachusetts.

Meghan Carr (Investigative Administrative Assistant)

LII@PrivateInvestigator.com

Meghan Car began her work with LII in 2007 and has been a quick study. Meg provides administrative office investigative support to all our field and command investigators. Preliminary investigation that is required on case assignments is one of Meg’s responsibilities. Her research and administrative talent helps sustain our diverse investigation services and the needs of our clients. Meg’s friendly personality is a warm and welcome compliment to the staff of professionals at LII. Meg is also a lifelong resident of Massachusetts.

Rob, Joe, and Kim (Surveillance Investigators)

Rob, Joe, and Kim conduct extremely competent and very successful surveillance investigation for LII.  We’d say more, but you know how secretive surveillance investigators can be.  And it’s a good idea that it stay that way!

Jessica Lajoie (Administration)

Jessica Lajoie works part time for LII as an administrative assistant and an investigator trainee.  She types over 100 words per minute and is very efficient.  Her social personality lends itself to successful investigation.  Everyone loves her. Jessica can talk to a street person one minute and fit right into the board room the next.  Extraordinarily talented in the arts, she is a natural communicator.

Ann Kokernak (Administrative Assistant)

Ann Kokernak has been in the legal field for over 20 years coming to Lajoie Investigations from the prestigious law firm of Bowditch & Dewey of Worcester, MA.  Ann is a quick learner who is dedicated to our professional customer service philosophy and will serve as an investigative administrative secretary and assistant to our office manager.  Ann is a longtime resident of Massachusetts.